venzaservicesSupport

HWID Reset

How to request a hardware ID reset when you change PCs or reinstall Windows.

When you need a reset

Use an HWID reset if you moved to a new PC, reinstalled Windows, or changed major hardware and the loader no longer recognizes your license.

How to request

  1. Join the official Venza Discord.
  2. Open a support ticket and select HWID Reset.
  3. Include your purchase email / order ID and product name.
  4. Wait for staff confirmation before launching again.

Limits

Resets are limited per license to prevent sharing. Abuse may result in a denied request. See the Refund Policy for related terms.

Open HWID ticket